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Computer Repairs Thomastown

Victoria 3074

Computer repairs thomastown 3074.jpg

What Computer Repair services does Nerdcore computers service centre offer in Thomastown 3074 

Computer Repairs Thomastown 3074

 

 

Do you require IT business solutions for critical emergency computer business failures in Thomastown 3074 Victoria Australia we can offer you or your business a better rate than $259 Flat Rate for repair on File Server Repairs 7 days 24 hours any platform.Our certified techs have over 20 years of experience for IT onsite IT business solutions. When our company builds File servers to run a business or company we take into consideration 3 major factors which delivers the results our customers pay for. We are Microsoft Certified Technology Specialist (MCTS) We are the people who have done the courses and read the manuals.

Computer Internet / Network Connectivity

High Speed Internet and VPN

We know service providers well we have worked with all the top Internet providers in our area, and will recommend the best Internet Service Provider solution for you, sized according to the needs, of your business and not what some sales guy tells you that you have to have.

Computer Network Services

Network design and construction from any one of our techs who has over 10 years experience in design install an service will be a breeze for them.

The time to plan your computer network installation is before you start construction. Or, at least, before we lay the foundation. Most people are beyond that point with an existing network infrastructure, or one needing to be extended. We will look at your situation and recommend the best option for installing or designing your network backbone.

Computer Hardware Repairs 

Server Configuration and On-site PC Repair

We recommend one, and only one computer hardware manufacturer. Dell Computer Corporation provides the most reliable, easy to maintain computers and servers on the market today. Their warranty protection and customer service are second to none. Nerdcore has been fixing computer hardware almost since the time personal computers were introduced into the small business environment. We can fix most any computer or server hardware issue, and if our onsite computer nerds can't, we sure to have someone who will know. We will first begin by evaluating your current infrastructure and collect information for our network gurus to enhance and keep a steady and smooth network for you.

Computer Trouble Shooting

When it comes to troubleshooting we can also provide you with the right technical expert to troubleshoot the problem on the spot. With a complete team of experts rest assured we can either recommend you a new solution to achieve your technical requirement or resolve your current issue with our experience were sure to resolve the issue fast professionally with no down time at all and of course provide a full report describing what has caused the issue. Most issues are caused because of low maintenance or neglect to administer the current network protocols. Some areas were experienced at are -

  • Complete New Office Network Setup / Home Or Business / POS Systems

  • Macbook Pro Repairs

  • Laptop Repairs Melbourne

  • Imac repairs Melbourne

  • Apple mac repairs & service

  • Desktop Computer Repairs

  • Onsite IT business support

  • Printer Networking Configuration

  • Specific Hard Ware Installation/Setup/Tutorial

  • Virus Protection Setup/Licensing

  • Data Recovery/Protection & Storage Setup

  • Setup Wireless Connections

  • New Modem Installation/ Adsl + Adsl2+ Vdsl + Nbn + Dial up

  • Tcp/ip Conflict and access issues

  • Vpn + Port Forwarding

  • Voice over Ip setup and Troubleshooting

  • Spamming Email Control and Ip Blocking of annoying daily emails

  • Computer repairs for specific server platforms

  • Virus Removal

  • Malware Removal

  • Protection Software

  • Remove Spyware

  • Rootkit Removal

  • Remove Popups

  • APPLE PRODUCT SERVICES

  • Apple Macbook Repair

  • Desktop Mac Tuneup

  • Apple iMac Repair

  • COMPUTER REPAIRS

  • Desktop & Laptop Repair

  • Desktop & Laptop SD Card Reader Repairs

  • Broken Screen Repair

  • Desktop & Laptop CPU / Processor Repairs

  • Desktop & Laptop CD / DVD / Blu-Ray Repair

  • Desktop & Laptop RAM Upgrade & Repair

  • Printer / Scanner / Fax Repair

  • Desktop & Laptop Motherboard Repair

  • Desktop & Laptop Hardware Repair

  • Desktop & Laptop Graphics Card Repair

  • Desktop & Laptop Network Card Repair

  • Desktop & Laptop Hard Drive Repair

  • Desktop & Laptop Power Supply Repair

  • Desktop & Laptop Fan Replacement

  • CUSTOM COMPUTER BUILDS

  • Custom Computer Builds

  • Desktop Computer Selection & Installation

  • Custom Gaming

  • DATA RECOVERY & COMPUTER MAINTENANCE

  • Data Recovery

  • Data Transfer

  • Operating System Updates

  • Computer Diagnostics

  • Computer Tuneup

  • Cable Internet Troubleshooting

You can focus on running your business. We can make it run smoothly. Comptuer Repairs Thomastown 3074 Victoria

Our Flat-Rate repair fee will cover any hardware or software issue.

Nerdcore Computers Service Centre in both Melbourne & Victoria.  We are located in 3a Willesden Road Hughesdale Victoria, 3166

Don’t hesitate to give us a call or text if you have any questions! 1300637326

  • What are your IT response times?
    We have very well defined service level agreements. 97% of urgent issues are responded to in less than one hour. Most other non-urgent tickets are responded to within the day.
  • Can your IT create a custom offering for my business?
    Yes. All organisations are unique. While many of our offerings are standardised for efficiency, almost all of our customers have bespoke elements to their IT support, unique to their needs.
  • What if we already have internal technical support staff?
    Almost all of our larger customers do have internal IT. Many internal IT Managers and support staff are highly skilled, yet generalist in their skillset. They need to have a working knowledge of all the moving parts in their organisation. Nerdcore Computers have specialist trained and certified staff who focus solely on areas such as cybersecurity, networking, public and hybrid cloud infrastructure and unified communications. We augment internal IT resources by providing best in class service around specialist requirements in several organisations. It is also highly cost effective to outsource such specialist services when they are needed as opposed to paying for specialist resources full time.
  • Are there services you don’t offer?
    Answer: For now we do not offer any techical support for companies with over 150 computers. We apologise for any inconvenience, but please stay focued because we are working on it! Also, Nerdcore Computer engineers aren’t equipped to carry out electrical work or affix electircal devices to walls or doors. If you require this sort of stuff, we recommend asking a trademans to help out here. We do offer electrical services and network installation service which is done through one of our preferred suppliers – please see our services for more information which is on our home page or ring our office.​ ​
  • What if I really don’t know what the problem is?
    Answer: Not to worry an this is totally okay. We will come to you, assess an review your internal computers and hopefully recommend a few solutions for you to choose from and making the right choice with the advice our techs give to you.
  • Do you provide services in my area?
    Answer: We provide services area Victoria Melbourne, we have technicians all over Australia so we can cover pretty much all or most of metro areas and nearby surrounding areas. Please feel free to contact us on 1300637326
  • Do you sell software?
    Answer : Our engineers carry most common parts an software so yes we sell and carry a range of selected software brands at competitive prices. You can purchase these from us we can also order any software that you are after, or we are also happy to install and support most software purchased from your preferred retailer like Microsoft or Apple.
  • Do you sell New Computers?
    Answer Yes. We sell and stock complete new PC computers including laptops and desktops networking devices at a very competitive price. You can purchase these from us we can also order any computer or accessory that you have been wanting to buy. We are also happy to install and support hardware purchased from your preferred retailer. Please note that while we can support and repair all Apple products we do not sell them we only sell computer based hardware.
  • Do you offer computer training?
    Answer While we don’t offer formal training courses, we do help you learn more about using almost anything related to computers, gadgets and technology. You tell us something you’d love to be able to do, and we’ll come to your work or home and show you how.
  • How do I pay for the work done by your engineers?
    For your convenience, speed and safety, we will accept all credit cards including VISA, MASTERCARD, amex and Diners American Express as well as cash out of your pocket, cheque and direct bank transfer. Everytime work is completed you are required to pay upfront for the delivery of goods and services - we cant offer any terms. There is no charge for the initial phone assessment of your requirements an we can spend up to 15 minutes advicing you.
  • What can I expect of the technician who comes to my company?
    Answer: nerdcore Engineers can identify themselves as a member of Nerdcore Computers Service team on the arrival by giving you a business card. They will start by running through a few questions to work out a few options and let you choose the solution that best suits your needs and budget. You’ll find Nerdcore Computer technicians friendly, professional and polite. An most of the time they are in an out without you noticing it.
  • What do I need to know before I have a Professional Nerdcore Engineer visit my home?
    Answer: An adult (18 years or older) needs to be around the whole time that the Nerdcore Engineer is at work. We have to to have access to your computers or network and a must be able to work in a half decent size room to fix any issues work. You must also be contactable by phone to answer any question about what your situation is.
  • What about protecting the data on my PC or MAC?
    Answer: If we do any kind work on any computers which involves some risk of losing data. Because there is no way to know how your data is protection, please take our advice back up all your information first before someone gets there. We also offer a full backup service if you need someone to help you. We also ask you to sign a disclaimer about data before e can start work because sometime virus can completely remove data and it impossible to get back.
  • Why would I choose Nerdcore Computers Services
    Answer: We offer fixed price quotes. We come to your company on the same day an offer this service 7 days a week, its fast response, expert technicians and a unique No Fix No Fee Guarantee as well as our leading 30-day work satisfaction Warranty! Plus, you get a specific appointment time we don’t charge any extra for same day service so you won’t be thinking werehave we gone to. We try to let you know were our technicians are so your not left thinking were are we.
  • What devices do you cover?
    Any technical device can be covered by our technical support, both physical and virtual as long as it is clearly articulated in the Master Services Agreement between both parties. Any device can be added at any time by agreement. Software is also supported by Nerdcore Computers however, it must be supported by the software vendor/developer to be covered under our service level agreement.
  • What operating systems do you cover?
    Windows, MacOS, iOS, Linux.
  • Do I need maintenance?
    Where infrastructure is owned by the client (either on premises or the cloud, physical or virtual) the answer is yes. Maintenance is critical for security reasons first and foremost and also ensures efficiency and the identification of any looming issues.
  • How are managed IT services vs break/fix different?
    Managed IT services are pro-active and designed to ensure maximum up-time. Break/fix is reactive and is often the reason we are brought into an organisation for the first time.
  • What types of problems do you fix?
    Often, when we first take on a client and after onboarding, we have a chance to really understand the intricacies of their network. We are yet to come across a technical issue that we have not been able to resolve, either by ourselves or by drawing on our national peer network.
  • What products are covered by technical support?
    Our technical support covers infrastructure maintenance, systems administration, backup and disaster recovery, all aspects of cybersecurity (including full SOC and SIEM service), helpdesk support, unified communications including telephony and internet services, It project management and implementation, cloud infrastructure (including private cloud) and break fix services when required.
  • How does your IT monitor customer satisfaction?
    After all interactions with Nerdcore Computers, customers are invited to rate our performance and provide feedback. This information is used to constantly tweak our customer service to ensure we maintain a highly competitive point of difference.
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