Covid 19 Safety | Lockdown Computer Repairs | Essential Computer Repairs Services | Victoria | Melbourne | Nerdcore Computers
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Nerdcore Computers support for your business, were safety comes first. Our technicians continue to offer on-site, remote and contactless support services all around Victoria

On-site support is offered subject to government regulations and/or restrictions and only where we are confident that we can do so safely. Remote and contactless support services are available where on-site support may not be available due to restrictions or where it’s simply your preference for convenience and/or safety reasons.

Nerdcore has made a set of instructions detailing a COVID-19 Safety Plan in place and has provided engineers with comprehensive Footsteps on how to complete on-site services safely including through the use of fitted face masks where appropriate, regularly sanitising their hands and adhering to social distancing guidelines to protect you an us.

For any on-site services:

If you or any member of your household feels unwell or is self-isolating in accordance with a health directive, Try to contact us straight away to cancel your recent booking service. All cancellations related to illness will not incur the usual cancellation fee thats a promise.
You must help the technician to perform the work as quickly as possible by having your device turned on and passwords at the ready side of them. The more information you can provide to the engineer the more we are able to complete the work faster an get out of your hair.
Please refrain from physical greetings such as handshakes or hugs or touching. 
Observe Australian government social distancing guidelines by maintaining the standard 1.5 metres distance from our engineers at all times.
We are limiting cash transactions whenever possible so please consider making payment by credit card or eft but if you only have cash we will accept it in a plastic satchel. 

Exposure sites information regarding were our techs have been before you
Information for identified exposure sites and what to do if you have been at one changes often. Check with your local state or territory government for further advice. 

Thanks
We’re working on providing a safe service keep you, our team and the community safe. We wanted to say a huge thank you to everyone who has supported the process we’ve taken to make sure we all stay clear of any danger or threats during this period.

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