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You pay a flat engagement fee for every recovery case (for one or multiple drives in case of RAID) you submit at the time of case submission and it covers the cost of initial evaluation. Two-way shipping is not complimentary in most locations globally. Once data has been successfully recovered, your payment method on file will be charged for the cost of data recovery. To make the entire process transparent, the total cost is clearly stated even before you submit the case and we will never charge anything extra.
If you have a RAID system that needs data recovery service, you will select “RAID” in the media type field on the submission form. For a 2-drive RAID system, you will answer the question “how many drives are in the RAID” question by selecting the number 2 in the drop down menu. If you have a 4-drive RAID system, you will select the number 4 in the drop down menu and so on.
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Around the clock access to case status tracking ✓
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If I lost data on one of the RAID drives, why do I have to send in all of the RAID drives for recovery?
In most RAID disk failures, the failure isn't a complete catastrophe and the user can still easily access data within the RAID. RAID systems are typically used for speed and/or redundancy of data. As a result, they can sometimes have a catastrophic failure, such as corruption of the RAID array or multiple disk failure in which your data isn't accessible. If this type of failure occurs, and you are not able to see the redundant mirror image of the data within the RAID, something serious has happened. In this scenario, rebuilding the array with each independent disk included is the only way possible. For that reason, you will need to send in all of the RAID drives for recovery.
What is the media category for a Network Attached System (NAS) on the submission form?
Please submit single drive NAS as a “Single HDD” (Hard Disk Drive) and multiple drive NAS as a RAID + number indicating the number of drives.
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Secure Data Recovery Services offers expert data recovery and repair services for all desktop, laptop and external hard drives.
We specialize in Mac OS X systems and can safely treat damaged iMacs, MacBooks and more while maintaining your warranty.
Whether you accidentally overwrite your laptop's data or you have a crashed hard drive, our experts provide dependable results.
We offer a full set of media repair and recovery services for all desktop computers regardless of operating system or file system.
We can safely treat all types of RAID, and by recreating your array with specialized equipment, we can recover data without access to your original hardware.
Our engineers can repair damaged RAID arrays, giving you a simple, comprehensive disaster recovery plan that helps your business avoid downtime.
Our specialists can effectively restore data from your storage area network (SAN), preventing significant downtime while protecting your privacy through state-of-the-art security.
Secure Data Recovery Services can prevent NAS downtime, quickly returning a full, working copy of your files after any type of disaster.
We specialize in server recovery. Our engineers can repair your server while recovering data, minimizing downtime during a data loss disaster.
We are one of the only companies that can treat physically damaged DLTs, LTOs and other data tapes without risking media damage.
Our specialists have expertise with all database types and RDBMS systems including MySQL, Oracle, Access and more.
Encrypted files present serious challenges for data recovery engineers. We have unparalleled experience with EFS and all other encryption implementations.
We offer the world's most confidential data recovery services by using logical media handling procedures and state-of-the-art technologies.
We offer on-site professional data recovery services. This option is reserved for the most difficult and critical delicate data loss situations.
Solid-state drives are a relatively new storage technology. We have the tools to safely rebuild SSDs and SSD-HDD hybrids without risking media damage.
We can treat physically and logically damaged flash media including thumb drives, camera cards and more.
If you need to recover a single email or an entire archive file, our specialists can quickly restore the missing information.
Mobile Recovery & Forensics
We are uniquely qualified to recover data from phones, and we can securely access lost messages and application data without voiding active warranties.
Secure Data Recovery Services applies leading-edge computer forensics expertise to extract and preserve challenge-proof digital evidence for any business, private, civil or criminal investigation.
Attorneys depend on our E-Discovery service to unearth digital data most relevant to their case in compliance with Federal Rules of Civil Procedure.
If you need to recover data from a storage device, Secure Data Recovery Services can help. Our facilities are equipped to treat all digital devices.
Whether you need a fast turnaround or you are working within a budget, our expansive set of service options helps you meet your goals.