Email Setup, Troubleshooting & Working with your service provider

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We offer comprehensive email setup, troubleshooting and support services. Whatever your email issue is, we can help.

In today’s big telco service providers , email is a vital form of communication. Whether you’re connecting with any of friends, sharing important files with your work colleagues, or keeping up-to-date with your favourite subscriptions, a properly functioning email service is very vital.

Email Accounts and Devices Our Nerd Engineers can work with to help you resolve the issue.

We can troubleshoot, setup and install email accounts on PCs, laptops, desktops, all tablets and smartphones (both Apple and Android), and all Apple computers (Macbooks, iMacs, etc.).

We can also tackle email issues, including setup and installation, on all email account services, programs and applications, including:

• Optus, Hotmail, Gmail, Outlook.com, Yahoo, iCloud

• Google G-Suite (previously called Google Apps for Business)

• Microsoft Online Exchange Business Emails

• All other POP3, IMAP, & webmail accounts

• Microsoft Outlook 2016 or 2019

• Office 365

• Mac Mail 

• Linux Mail

• Mozilla Thunderbird

• Windows Live Mail

• Any other email applications

Professional Email System Setup

Basic email accounts are not always enough for business use. Instead, companies opt for a professional email system with enhanced capabilities.

We can guide you through the process of setting up and migrating to a professional email system without compromising the security of your inbox. We can help you find and implement an email solution that is cost effective while meeting the unique needs of your business.

Popular professional email system features include:

• Each employee has a separate inbox

• Each employee has a custom email address, for example employeename@yourbusiness.com.au

• All emails are stored in the cloud for backup purposes and maximum security

• New email accounts can be added as your business expands

• Email contacts and calendars can be synchronized across multiple computers and peripherals

• Save your business money as there is no need for an onsite email server (all emails are stored online)

We have decades of experience setting up and working with Microsoft Online Exchange and Google G-Suite business email systems.

Sync Your Email Account and Calendar Across All Devices

Accessing your email account and calendar across multiple devices is the only way to stay connected on the go, even when travelling overseas. To make this possible, we can setup email syncing between all of your devices, including your desktop, laptop (Mac or Windows), smartphone, and tablet.

Here are just some of the benefits of syncing your account across all devices:

• Worldwide ‘on-the-go’ access to your email account and calendar

• All of your Inbox, Sent Items, Drafts and Trash are the same across your devices, so you can start an email on your phone and finish it on your laptop

• If you delete an email on your PC, it will be deleted on all other devices

• Automatic email backups and archiving

Common E-mail Issues we can Fix for You

We help our clients overcome a range of email issues. Some of the most common include:

• New or existing email account setup

• The configuration of multiple email accounts

• Old email archiving

• Fixing outlook PST errors

• Email password reset

• Recovering lost or deleted emails

• Migrating POP3 accounts to IMAP accounts

• Migrating to Microsoft Office 365 paid plans

• Migrating email accounts to a new computer, including from PC to Mac or Linux 

If your email issue wasn’t listed above, don’t worry. Give us a call and we can have a chat about the problem you are experiencing. Chances are, we’ve seen it before and know the correct method to fix it quickly and efficiently .