How critical is your business’ Information Technology infrastructure?

In most modern businesses in Australia, IT underpins all facets of operations. This includes the hardware and software that help our team get work done, and the communications services like the Internet, email and phone that connect you to your customers and suppliers.

Despite the essential role these IT services play in contributing to your business’ ongoing success, not every organisation has the resources, capacity or expertise available to ensure that their technology and systems are running correctly to best support their operations.

Our Managed IT solutions can help businesses in Sydney, Melbourne and the rest of Australia fill this gap. We go above and beyond to strengthen and further enhance your capabilities to take your business to a whole new level.

Tailored IT Service Packages

OUR IT PACKAGES

Every business is different and requires a tailored IT Service based on your specific requirements. Whether you simply want someone to maintain your current IT and communications systems or you prefer fully outsourced IT, we have a package that will suit you.

Compare Sustain Synergy Shield

24/7 infrastructure monitoring & reporting

Proactive network maintenance schedule

Industry leading tools and ticket management processes including customer portal Guaranteed response times - SLA measurement and management

Expert and locally based service desk with unlimited IT support

Regular scheduled visits by dedicated system administrators

Network documentation including tailored procedures & forms

Account management

Fixed cost IT services

Full time onsite IT engineer/s

IT team management

Strategic CIO service

Tailored management reporting