How quickly will you have a technician physically dispatched to my location?
We can usually have a tech out to you the same or next day.
How much does your service cost?
We offer different service options: Flat fee, hourly rate, block rates and monthly subscriptions. More Info
How qualified are Nerdcore engineers?
Our technicians handling support have a minimum of 5 years computer repair & support experience and carry a variety of industry certifications from CompTIA, Microsoft, and Cisco.
How long it typically takes to solve a problem?
Most support sessions take about two to three hours. The session may be much shorter or longer depending on the number of and severity of issues. In some cases when a computer is heavily infected with viruses and/or spyware, work may need to continue by doing an in-home or in-office onsite visit by one of our certified technical experts.
Is your work guaranteed?
We will always work with you to make sure you’re satisfied with our work. If you ever have a question or concerns over a service, our customer satisfaction team is ready to make sure you are happy with our service.
Please understand the volatile nature of computers, and that some problems can be recurring but not necessarily due to poor service on our part. For example, some computers are reinfected with the same virus or spyware after a user repeats the same actions that got the system infected in the first place.
Ring to make a business booking!Tel:1300nerdcore-1300637326
The Nerdcore Group - Fast Professional Onsite Business IT Solutions - Were we want hurt your pocket