We’ll professionaly repair any file server issues – slow, crashing, viruses, lost data.
We’ll set up your computer, printer, tablets, smart phones so they work correctly and sync.
If your internet is slow, intermittent or downright awful, we’ll speed it up or liaise with your internet provider if needed – as we can talk the tech language they speak.
We can set up file server backup so you never worry about losing important files ever again
What You will Experience from nerdcore computers
We’ll come to your business at a time that suits you. (Most issues are fixed within an hour).
We are professionally qualified technicians who are experts in only file server maintenance.
We Provide a 30-Day Money Back Guarantee on all our services completed.
You’ll understand what to do and be provided with easy to follow instructions for common issues once the entire job is completed.
Nerdcore File Server Engineers are on time, easy to get along with, fast at the repairs. We make sure you are 100% happy before we leave, or there’s no cost.
Nercdore Computers File Server Engineers have a combined library of experience.
Having a fast and reliable file server is essential. In fact, when moving offices, sorting out the file server is one of the first things on most people’s to-do list.
Check event logs
Incremental backup
Antivirus logs and updates
Check windows updates and suggest any critical updates and impact
File Server Backup DFS namespace configuration
Make sure an verify previous days backup job is 100% complete an saved in system
Monitor available disk space so when it runs low you can add more
Capture service performance statistics in control panel to check load balance
Capture service usage statistics an print out report
Review quota levels for each server
Compliance check - make sure shares are created in proper location an not just any directory
Review daily problem management report an print it out
Weekly service activity report an print it out
Check status of DFS daily
Respond to daily service request on updates an user request
Creating new directories, shares, and security groups, new accounts, disabling/deleting old accounts, managing account policies
Ensure that all server services are running all the time an no updates are not being installed
Check Print Queues an clear all non active or stuck print jobs
Weekly normal backup reported noted an saved
ASR (Automated System Recovery) backup
Review disk fragmentation an make sure no bad sectors on any hard drives are visible
Capture size of DFS namespace
Create quota report on daily basis
Create a service performance and usage report
Create system load and utility report don a daily basis
Capture configuration screenshot
Permissions and files system management where appropriate.
Clean Servers
Implement any new policy, permission, logon script, or scheduled server modification.
Maintaining applicable Service Level Agreements with each user an provide service status
Rollup activity report to monthly metric(helps to plan staffing levels and check incident management function)
Get a performance baseline for things like %Processor Time, Page filing, Disk Queues.
Periodically reviewing all of the above, is documentation up to date?
Periodically reviewing workload.
Run defrag and chkdsk on all drives. Review audit policies, audit user rights and privileged local and global groups.
Has the Disaster Recovery Plan been updated to reflect changes in the environment?
Test backup restore procedure to ensure the software is running
Verify restore after each backup
Test disaster recovery process to an alternate mirror site, in case of emergency
Change Service Account Passwords, this could be done every week for high security.
Of course the moment something goes wrong with your new file server call 1300637326 an you will be connected to our support line.
What Can Go Wrong?
Some of the common things which can go wrong with a file server include:
Slow internet speed overall up and down time results
Network drop outs
Connection keeps dropping out to often in complete not working
File Server can’t connect to workstations or mobile devices
Faulty software inside the file server causing problems due to a faulty updates or virus's
File Server becomes faulty and stops working randomly and then starts again
Losing your Network password due to network down
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Frequently Asked Questions - How can we help you with your computer problems?
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