Most Problems can be solved in one hour or less, so here are some suggestions on what to expect with that extra time if the issue is resolved in under 30 minutes. Walk in service is the best service.
Perform a system health check.
Optimise startup and shutdown.
Clean up Quick Launch and the taskbar.
Speed up your browser.
Check for and remove spyware, viruses, and malware.
Make sure your operating system is up to date.
Diagnose performance problems.
Remove dust from inside the computer because it could be interfering with the hardware.
Perform system maintenance to make it run more efficiently.
Check your wireless network security.
Set up a backup routine to protect your family photos, business documents, and other irreplaceable data
Call Out Service Charge & Labour Charges will vary ring to find out.
The Nerdcore Group Pricing
We're Melbourne,s leading computer repair service an offer 20+ expert technicians we have statewide to provide technical support to companies like yours.
We provide a level of service unmatched by any of our competitors an all work is backed by The Nerdcore promise and 30 Day Guarantee.
Why Thousands Of Australians are turning to Nerdcore Computers
Computer Repairs explained in simple English terms & sure no surprises!
What can you expect from Nerdcore Computer Repairs Business?
Easy to understand expert advice and technical support for all levels of non computer savvy person in simple we will make sure its fixed right the first time!
Fixed appointment times - Means you get to see what were doing and you can get involved and ask questions and see what were doing with your computers.
Local Service – We have local Technicians Servicing everywhere around Melbourne Suburbs and surrounds all Melbourne suburbs an were open late so that might help with your appointment.
Extended Opening Hours – Weekends and After Hours- we know your time is very important. Have a time outside of our normal hours we can fit someone in for you then too.
We will bend over back wards to make sure your computer is fixed right. That's right we don't want to muck around with your time or ours. We will fix your problems and provide you with 30 days warranty. The work carried out is done by certified engineers who care about technology and understand the latest trends and tricks minimizing time and frustration at your home or work place.
Frequently Asked Questions
Why do you charge a one-hour minimum?
By having a one-hour minimum, we can send a Nerd to your home or office without charging for travel time. We provide a level of service unmatched by any competitor, and all work is backed by our Nerdcore Promise and 30 Day Guarantee.
Why is there a charge for same-day service?
The same-day service charge lets us be on call seven days a week, including holidays, and allows us to keep extra technicians on standby for your emergencies. If you don’t need us today, we can usually come by the next business day at no extra charge to you.
What happens if it takes longer than an hour?
Most repairs can be solved in the first hour. However, if the technician expects that it will take longer, he or she will usually know within the first 15 minutes. The technician will give you options, and you can decide how you want to proceed.
What happens if the repair takes less than an hour?
Since most repairs are completed in under an hour, we encourage our customers to make the most of any extra time. Please see the checklist above for ideas about the kind of services your technician can perform with any extra time.
What if my computer is broken and it can’t be fixed?
Sometimes, if there is serious damage to your computer, it is a better investment to buy a new one than to pay for a repair. If we find that’s the case, you can utilize the technician’s time to back up your data and then have the technician come back to transfer it to a new computer and help you set it up instead.
What happens if I am not happy with the service?
Customer satisfaction is our priority, and we are constantly monitoring each technician’s performance. We promise to delight all our customers, so if you are ever not 100% satisfied, please get in touch with us!