Microsoft: Outlook for iOS experiencing crashes and freezes due to a coding error.

Microsoft: Outlook for iOS experiencing crashes and freezes due to a coding error.

Microsoft: Outlook for iOS experiencing crashes and freezes due to a coding error.

Microsoft announced today that Outlook mobile may experience crashes or freezing upon launch on iPad devices due to a coding error.

This known issue potentially impacts all users of Outlook for iOS version 5.2602.0 on an iPad. However, Microsoft advises that users can circumvent this problem by launching Outlook after enabling Airplane Mode.

"The latest Outlook for iOS update includes a coding error related to a change intended to refresh rather than restart tabs when feature flags are updated, leading to this issue," Microsoft stated in an incident report (tracked under EX1220516).

Microsoft: Outlook for iOS experiencing crashes and freezes due to a coding error.

Users experiencing this issue can initiate Outlook mobile in Airplane Mode and subsequently reactivate Wi-Fi and/or cellular data to bypass the problem while we address the mitigation process.

Microsoft further stated that a solution for this bug has been developed; however, the updated app version may require up to 24 hours to become available on the App Store due to Apple's review and release procedures.

Microsoft has not yet specified the number of users affected by this ongoing issue. However, it has been identified as an incident in the Microsoft 365 admin center, a designation typically reserved for critical service issues with significant user impact.

Microsoft: Outlook for iOS experiencing crashes and freezes due to a coding error.

Additionally, this week, Microsoft provided a temporary workaround for users experiencing Outlook freezes after installing the January 2026 security updates on Windows 11, Windows 10, and various Windows Server platforms, including Windows Server 2025, Windows Server 2022, and Windows Server 2019. Microsoft: Outlook for iOS experiencing crashes and freezes due to a coding error.

Over the weekend, Microsoft issued emergency out-of-band updates for Windows 10, Windows 11, and Windows Server to resolve credential prompt failures impacting remote connection applications and to address issues preventing devices with Secure Launch enabled from shutting down or entering hibernation.

Microsoft: Outlook for iOS experiencing crashes and freezes due to a coding error.

Furthermore, Microsoft is actively working to resolve another known issue (EX1221742) that prevents Exchange Online customers in the United States, France, and the United Kingdom from accessing their email accounts via Outlook on the web.

Author: Nerdcore PC

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